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Category: Banking and Financial Services

  • Woman on the phone with her service provider to figure out how to identify if a service provider is breaching regulations and laws
    How to Identify if a Service Provider is Breaching Regulations and Laws

    Banking and Financial Services / Legal / UK

    How to Identify if a Service Provider is Breaching Regulations and Laws
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  • Can Your Business Afford to Ignore Fair Treatment Standards
    Can Your Business Afford to Ignore Fair Treatment Standards? The Importance of Partnering with Firms That Care

    Banking and Financial Services / UK

    Can Your Business Afford to Ignore Fair Treatment Standards? The Importance of Partnering with Firms That Care
    Read Article
  • Agent working at a cafe to determine if remote workers in the UK potentially breaching regulations and Cyber essentials requirements
    Are Remote Workers in the UK Potentially Breaching Regulations and Cyber Essentials Requirements?

    Banking and Financial Services / Data Capture / UK

    Are Remote Workers in the UK Potentially Breaching Regulations and Cyber Essentials Requirements?
    Read Article
  • Person working afterhours to represent work capacity under disconnect laws and navigating the new normal
    Work Capacity Under Disconnect Laws: Navigating the New Normal

    Australia / Banking and Financial Services / General BPO

    Work Capacity Under Disconnect Laws: Navigating the New Normal
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  • customer service agents smiling on the phone to show the importance of prompt customer service in banking and finance
    The Importance of Prompt Customer Service in Banking and Finance

    Banking and Financial Services / Customer Care

    The Importance of Prompt Customer Service in Banking and Finance
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  • Two customer service smiling to represent Alpha addressing vulnerability tailoring services to support vulnerable customer groups
    Addressing Vulnerability: Tailoring Services to Support Vulnerable Customer Groups

    Banking and Financial Services / Customer Care

    Addressing Vulnerability: Tailoring Services to Support Vulnerable Customer Groups
    Read Article
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